Blogs

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January 11, 2018

Business apology email: Apologise; don’t whimper!

It’s highly important for your image, as well as that of the business or brand you represent, to promptly acknowledge and apologise for errors, delays or whatever may have gone wrong.

January 11, 2018

Do the needful: You rather not say it

Have you ever handed over a completed project to your boss and the only response you get is ‘thanks’ or ‘the great Indian nod’? ‘Do the needful’ is just as confusing, distressing and redundant as the above scenario.

January 10, 2018

The comma confusion

I read an article recently in The Times of India on why the comma is a dying punctuation. Columbia University Professor, John McWhorter suggests that the comma is ‘way past its expiry date’.

January 3, 2018

The Case of The Missing Email

You have most likely heard of black holes. Yes, it’s that region in space from where everything, including light, cannot escape. But have you heard of email black holes?

December 30, 2017

Let’s meet ‘coming’ Wednesday!

This is one expression that I have heard so often that I am worried I might use it myself!

April 11, 2017

The Six-step Communication Cycle

The six-step communication cycle is a checklist that helps you define, organise and clarify your message during the communication process.

April 11, 2017

College to Corporate: Communication 101

The transition from college to corporate is challenging, and one that requires preparation. After an average of four years of study, jumping into a professional setup means taking responsibility, making decisions, meeting new people and may be even managing teams.

March 20, 2017

When should I email?

A few years ago when I was working in a large corporation, I found one morning that the internet was not working. Luckily for me, the head of IT walked in and I told him that I had no internet connection. His quick reply was, ‘please send me an email’.