This assessment provides useful insight into the candidate’s ability to comprehend text & make
inferences, and gauge their writing skills. The assessment provides a complete overview of the
candidate’s
1. Ability to understand texts and information of various difficulty levels
2. Ability to retrieve information, link information, and reflect on text
3. Ability to analyze information and present it in grammatically correct and simple language
4. Aptitude for written business communication

Customised to meet your requirement

The Reading & Writing Assessment can be customised for any level and function in any industry. The
assessment can be customized for the following industries: IT, ITeS Manufacturing, Banking &
Finance, Insurance, Retail, KPOs, FMCG, Hospitality and Healthcare.

Objectives of the Reading & Writing Assessment

The Reading & Writing Assessment helps decide on a role and function for the candidate – one that
requires exceptional written communication skills and good cognitive abilities. The assessment
checks:
• the candidate’s ability to write grammatically correct and well-structured sentences
• ability to analyze and write with logic
• unity and organization in writing
• verbal aptitude and clarity in expression of opinions and ideas
• reading comprehension strategies: Prior knowledge, making connections, questioning,
visualising, inferring, summarising, evaluating, and synthesising.

Components of the Reading & Writing Assessment

The 90-minute Reading & Writing Assessment consists of:
1. Email writing: Two scenarios to check response in different contexts
2. Descriptive writing: To check understanding and interpretation of pictorial and graphical
information

3. Sentence correction, sentence formation and jumbled sentences: To check mechanics and
grammar
4. Reading comprehension (long & short passages) of three difficulty levels and a range of text
types – imaginative, information, and argument: To check the use of all reading strategies
together

This complete communication assessment provides useful insight into the writing skills, reading
comprehension, speaking and listening skills of a candidate. It checks the candidate’s aptitude for
writing with clarity; their ability to understand, retrieve and analyse information from texts; follow
and understand verbal communication; expression of ideas and opinions with clarity; and speak and
write grammatically correct English.

Customised to meet your requirement

This assessment can be customised for any level and function in any industry. The assessment can be
customised for the following industries: IT, ITeS Manufacturing, Banking & Finance, Insurance, Retail,
KPOs, FMCG, Hospitality and Healthcare.

Objectives of the Reading, Writing, Listening & Speaking Assessment

This assessment helps decide on a role and function for the candidate – one that requires
exceptional written and verbal communication skills. The assessment checks:
• the candidate’s ability to speak and write grammatically correct English
• ability to analyze and organize information
• analysis and synthesis of verbal communication
• unity and clarity in writing and speaking
• verbal aptitude and expression of opinions and ideas
• ability to infer and make connections when interpreting information
• ability to communicate effectively verbally

Components of the Reading, Writing, Listening & Speaking Skills Assessment

This 120-minute comprehensive communication assessment consists of:
1. Email writing: Two scenarios to check response in different contexts
2. Descriptive writing: To check understanding and interpretation of pictorial and graphical
information
3. Sentence correction, sentence formation and jumbled sentences: To check mechanics and
grammar
4. Reading comprehension (long & short passages) of three difficulty levels and a range of text
types: imaginative, information, and argument: To check the use of all reading strategies
together
5. Three listening passages of different difficulty levels: To check listening for specific
information, literal and inferential comprehension, attention span, attention to detail, ability
to paraphrase, ability to recall information and analyse & prioritise information
6. Three speaking topics of different difficulty levels: To check ability to warm up and start a
conversation, structuring of thoughts and ideas, expression of opinions, and grammatically
correct language
7. Grammar test to check crucial concepts such as: subject-verb agreement, tenses, articles,
prepositions, pronouns, punctuation and capitalisation

The listening component of the Listening & Speaking Assessment checks the candidate’s ability to
follow, understand, and evaluate verbal information. The speaking component of the assessment
checks the ability to verbally present information and express an opinion with confidence and clarity.
The assessment provides a comprehensive report of the candidate’s verbal communication
strengths and weaknesses.

Customised to meet your requirement

The Listening & Speaking Assessment can be customised for any level and function in any industry.
The assessment can be customized for the following industries: IT, ITeS Manufacturing, Banking &
Finance, Insurance, Retail, KPOs, FMCG, Hospitality and Healthcare.

Objectives of the Listening & Speaking Assessment

The Listening & Speaking Assessment helps decide on a role and function for the candidate – one
that requires exceptional verbal communication skills. The assessment checks:
• the candidate’s ability to understand the spoken word
• analysis and synthesis of verbal information
• delivery and organization of content
• ability to inform and persuade verbally
• ability to speak grammatically correct English

Components of the Listening & Speaking Assessment

The 60-minute Listening & Speaking Assessment consists of:

1. Three listening passages of different difficulty levels: To check listening for specific
information, literal and inferential comprehension, attention span, attention to detail, ability
to paraphrase, ability to recall information and analyze & prioritize information
2. Three speaking topics of different difficulty levels: To check ability to warm up and start a
conversation, structuring of thoughts and ideas, expression of opinions, and grammatically
correct language

The writing assessment provides useful insight into the writing skills and abilities of
a candidate. It checks the candidate’s aptitude for writing with clarity, language and
coherence. It also evaluates the candidate’s tone, style and vocabulary in business
communication.

Customised to meet your requirement

The Writing Assessment can be customized for any level and function in any
industry. The assessment can be customized for the following industries: IT, ITeS
Manufacturing, Banking & Finance, Insurance, Retail, KPOs, FMCG, Hospitality and
Healthcare.

Objectives of the Writing Assessment

The Writing Assessment helps decide on a role and function for the candidate – one
that requires exceptional written communication skills. The assessment checks:
• the candidate’s ability to write grammatically correct and well-structured
sentences
• ability to analyze and write with logic & relevance
• unity and organization in writing
• verbal aptitude and clarity in expression of opinions and ideas

Components of the Writing Assessment

The 90-minute Writing Assessment consists of:
1. Email writing: Two scenarios to check response in different contexts
2. Descriptive writing: To check understanding and interpretation of pictorial
and graphical information
3. Narrative writing: To check ability to narrate events and incidents
4. Guided writing: To check ability to handle directed or controlled writing tasks
5. Sentence correction, sentence formation and jumbled sentences: To check
mechanics and grammar

This objective type, grammar test provides a report on the candidate’s knowledge of
English grammar and ability to communicate in grammatically correct English.
The test checks the candidates on various grammar concepts, as well as
punctuation, capitalisation, and spelling mistakes.

Customised to meet your requirement

The Grammar Assessment can be customized for any level and function with
industry-specific test questions. The assessment can be customized for the
following industries: IT, ITeS Manufacturing, Banking & Finance, Insurance, Retail,
KPOs, FMCG, Hospitality and Healthcare.

Components of the Grammar Assessment

The 45-minute Grammar Assessment will consist of 50 objective-type questions
that will check the following:
• Subject-verb agreement
• Sentence structure
• Conjunctions
• Tenses
• Articles
• Prepositions
• Pronouns
• Singular plural
• Punctuation
• Spellings
• Collocation of words
• Modals
• Capitalization

Why should I take this course?

Why should I take this course?

Why should I take this course?

This one day course helps you plan, structure and write reports by taking you through practical exercises and discussions.

What is the course structure?

1. A facilitator-led classroom program that gives you plenty of opportunity to write and seek feedback.
2. Participants share a sample of the reports with the facilitator before the training to ensure the learning is personalised to each participantsʼ needs.

What will I learn?

• plan, structure and organise your report
• create a cohesiveness by building transitions in the structure
• write with the objective of the report in mind
• the overall design element

What are the course contents?

Approach

Planning the structure
Sequencing the report

Adopting a professional style

Use expressions that connect you with the reader
Adopt a style that fits in with the objective of the report

What are the components of a report?

The beginning, middle and end

Creating visual appeal

Create visuals to enhance the appeal of your document

Why should I take this course?

This program is all about how you communicate with others. A one-on-one coaching program that takes stock of what results you want to achieve, and together we work towards achieving them.

What is the course structure?

1. We begin with an evaluation of your writing needs and an assessment to gauge your writing skills.
2. A coach is assigned to review your emails and give you feedback that helps you put into practice tips and techniques of power writing.
3. At the end of the course, you evaluate your writing skills and develop an action plan.

What will I learn?

•   develop an online image that is professional
•   write and respond with confidence to a variety of situations

What are the course contents?

Techniques of power writing

Understanding the audienceʼs psyche
Writing to the situation
Controlling emotional triggers by identifying unconscious messages

Better Communication Tips

How do you want others to see you?
Conveying the message right
Creating a resonance and collaboration – no matter what

Working Confidently

Giving feedback
Assertive yet collaborative
Responding to customer demands and complaints