June 7, 2019

The PechaKucha Presentations!

By Aparajit Radhakrishna ‘Good afternoon everyone, today’s PowerPoint presentation is about….’ In all honesty, you lost me at PowerPoint presentation. Presentations were the death of me […]
December 19, 2018

2018 in Review

As 2018 draws to a close, we would like to take you through the journey we’ve had this year. Our sixth year in the business saw […]
June 21, 2018

How to Write Effective Subject Lines.

By Sharmila Gautama When you pick up the newspaper in the morning, what do you read first? News articles? Advertisements? Headlines? Headlines get your attention first […]
May 2, 2018

Forwarding an Email

By Sharmila Gautama Most of the times we receive emails that say, ‘fyi…’ Sure, this is understood by everybody and probably the easiest thing to do […]
April 30, 2018

Please do the needful…

By Sharmila Gautama A few months ago, I was training a team of techies in D.E. Shaw. The team had to email and chat with their […]
April 30, 2018

Kindly Revert Back!

By Sharmila Gautama “What’s wrong with this?” “Even my Vice President writes this!” “But, I’ve been writing this for so many years and nobody has said […]
January 12, 2018

You’re right and your wrong

by Sharmila Gautama You’re at work and when you punch in for the day you realise you’re late. Your supervisor finds out and is upset that […]
January 11, 2018

How to get positive responses to your emails

It is very important to exhibit high levels of optimism in your everyday work life. It spurs everyone on to greater achievement and productivity. However, the […]
January 11, 2018

Business apology email: Apologise; don’t whimper!

by Dorcas Addo It’s highly important for your image, as well as that of the business or brand you represent, to promptly acknowledge and apologise for errors, […]
January 11, 2018

Do the needful: You rather not say it

by Dorcas Addo Have you ever handed over a completed project to your boss and the only response you get is ‘thanks’ or ‘the great Indian nod’? […]
January 10, 2018

Will TC get the RR?

by Sharmila Gautama I received an email with the subject line, ‘Please Note – Meeting Advanced to 3 pm-NRE’ I got the message right and reached […]
January 10, 2018

The comma confusion

by Sharmila Gautama I read an article recently in The Times of India on why the comma is a dying punctuation. Columbia University Professor, John McWhorter […]
January 3, 2018

The Case of The Missing Email

by Madhulika Gautama You have most likely heard of black holes. Yes, it’s that region in space from where everything, including light, cannot escape. But have […]
January 2, 2018

Why do I need to write ‘Action Points’?

by Sharmila Gautama When you finish reading an email what stays in your mind? The entire content, the background information or what the reader wants from […]
December 30, 2017

Yawn… are you a bore?

by Sharmila Gautama Alright, so besides writing emails to get the message(s) across, have you ever felt bored reading your own emails? Yes? Then imagine how […]
December 30, 2017

It’s a starting problem

by Sharmila Gautama Many of my participants in training say that they find it difficult to start an email. They are confused about how to begin the […]
December 30, 2017

Missing Attachments?

by Sharmila Gautama You would like to believe that when you miss an attachment, the recipient would put it down to ‘forgetfulness’ or ‘busyness’. Let’s flip […]
December 30, 2017

Writing Effective Subject Lines

by Sharmila Gautama When you pick up the newspaper in the morning, what do you read first? News articles? Advertisements? Headlines? Headlines get your attention first […]
November 16, 2017

Do you know the psychology of your reader?

March 20, 2017

When should I email?