July 4, 2023

Persuasive Communication – Knowing when not to Influence and why

Sharmila Gautama, Founder of EnglishCoach Services In the last two newsletters, we read about how to use persuasive skills to convince people to act. In this […]
July 4, 2023

Convincing People to Act through Persuasive Communication

Sharmila Gautama, Founder of EnglishCoach Services Good examples of persuasive communication are the advertisements we see every day and the editorials that we read. When the […]
July 4, 2023

Mastering Persuasive Communication at the Workplace

Sharmila Gautama, Founder of EnglishCoach Services If you think only leaders and business owners need to be persuasive in their communication, it’s time to change that […]
May 9, 2023

Maximising Your Time and Skills through Microlearning Workshops

Training experts over the years have identified that bite-size learning techniques promote effective and efficient knowledge transfer with increased learner engagement. Microlearning workshops make it easier […]
April 25, 2023

The Great Indian Nod

“During the two decades that I worked for an American MNC, I realized that having good cross-cultural sensitivity played a very big role in my career […]
April 25, 2023

Navigating cross-cultural communication in the workplace

As businesses become increasingly global and diverse, cross-cultural communication skills have become a crucial part of effective communication in the workplace. Failing to understand cultural differences […]
March 17, 2023

How to make English Language Training a success for your busy team?

Sharmila Gautama, Founder & CEO of EnglishCoach Services We are often approached by our clients to deliver Business English programmes to help teams speak and write […]
March 6, 2023

Are we listening?

Sharmila Gautama, Founder of EnglishCoach Services We are slowly moving to become a culture of impatient listeners. While listening seems to be a fairly simple and […]
February 23, 2023

How to structure your talk?

Jayanthi Shivakumar, Head of Learning at EnglishCoach Services Structuring your talk can not only help you determine how your key points are organised but can also […]
February 9, 2023

Productivity creates wellbeing: Josh Bersin’s HR Predictions 2023

Sharmila Gautama, Founder of EnglishCoach Services The Josh Bersin report on HR Predictions for 2023, reports that one of the factors that CEOs and CHROs will […]
November 4, 2022

Why Business English Skills are Best Learnt Online

Madhulika Gautama In our ten years of designing and delivering business English skills training – both online and offline – to over 2,000 professionals in organisations […]
June 7, 2019

The PechaKucha Presentations!

By Aparajit Radhakrishna ‘Good afternoon everyone, today’s PowerPoint presentation is about….’ In all honesty, you lost me at PowerPoint presentation. Presentations were the death of me […]
December 19, 2018

2018 in Review

As 2018 draws to a close, we would like to take you through the journey we’ve had this year. Our sixth year in the business saw […]
June 21, 2018

How to Write Effective Subject Lines.

By Sharmila Gautama When you pick up the newspaper in the morning, what do you read first? News articles? Advertisements? Headlines? Headlines get your attention first […]
May 2, 2018

Forwarding an Email

By Sharmila Gautama Most of the times we receive emails that say, ‘fyi…’ Sure, this is understood by everybody and probably the easiest thing to do […]
April 30, 2018

Please do the needful…

By Sharmila Gautama A few months ago, I was training a team of techies in D.E. Shaw. The team had to email and chat with their […]
April 30, 2018

Kindly Revert Back!

By Sharmila Gautama “What’s wrong with this?” “Even my Vice President writes this!” “But, I’ve been writing this for so many years and nobody has said […]
January 12, 2018

You’re right and your wrong

by Sharmila Gautama You’re at work and when you punch in for the day you realise you’re late. Your supervisor finds out and is upset that […]
January 11, 2018

How to get positive responses to your emails

It is very important to exhibit high levels of optimism in your everyday work life. It spurs everyone on to greater achievement and productivity. However, the […]
January 11, 2018

Business apology email: Apologise; don’t whimper!

by Dorcas Addo It’s highly important for your image, as well as that of the business or brand you represent, to promptly acknowledge and apologise for errors, […]